What action should Ms. Rose take to combat negative comments in the PTA newsletter?

The appropriate action for Ms. Rose to take in order to effectively address negative comments in the PTA newsletter is to invite the PTA president and press members to tour the school. By facilitating a tour, she creates an opportunity for open dialogue and allows stakeholders to see the positive aspects of the school firsthand. This proactive approach helps to build relationships, fosters a sense of community, and can shift perceptions by showcasing the school’s achievements and initiatives.

Additionally, the tour provides an interactive platform where concerns can be addressed directly, and transparency is emphasized. This method is often more effective than a written rebuttal, which could be perceived as defensive, or holding an open forum that may turn into a space for further negativity. Ignoring the comments does not resolve the issues and may even allow them to fester. Therefore, a school tour serves as a constructive strategy in promoting a positive image and counteracting negativity.