What should Mr. Ross do to help a new teacher dealing with a parent issue?

Supporting and defending the new teacher in front of parents is crucial for building the confidence and authority of the teacher. When a new educator faces challenges such as parent issues, they may feel overwhelmed and uncertain about how to respond. By standing up for the new teacher, Mr. Ross not only validates their concerns but also demonstrates to the parents that the teacher is supported and has the backing of the administration. This approach helps to foster a positive professional relationship, encourages the teacher to express their viewpoints, and establishes a school culture where educators feel respected and valued. Furthermore, this action can aid in resolving the issue more amicably, as it shows parents that their child's education is taken seriously, while also reinforcing the teacher's position within the school community.